Our Capabilities:
From quoting to delivery to invoicing, our niche in the custom fabrication market is service!
The services offered by Southern Metalcraft are provided by a wide range of state of the art software and equipment currently available in today's marketplace. From quoting to delivery to invoicing all job information is handled and tracked through JobBOSS, our production control software. Real time data collection allow us to offer up to the minute job status. Our engineering department has access to AutoCAD & SolidWorks CAD packages to better communicate and integrate with our customers. SigmaNEST provides nesting capabilities that maximize both sheet utilization and efficient laser processing.
Our customer service representatives handle individual daily account management: quoting, communication and final pricing. It is the goal of our sales staff to return quote requests within 2 days if possible, current loads sometime dictate a longer turnaround. Our niche in the custom fabrication arena has been service, delivering acceptable parts to our customers when they need them has long been our end goal at SMI. In order to achieve this result we do our best to stay current with all aspects of our company’s processing capabilities.
